Thank you for shopping with us at Rise Mami. Please read our return/refund policy carefully before making a purchase.

Digital Downloadable Files: All downloadable digital files are non-refundable. Once the purchase is made, it is considered final. We do not issue refunds or exchanges for digital products. 

Notebooks Purchased on Amazon: For notebooks listed on our website that redirect you to Amazon.com for purchase, please refer to Amazon's return and refund policies. Any issues with the purchase, delivery, or quality of the product should be addressed directly with Amazon.

Made-to-Order Items: All other items sold on our website are made to order and are considered final sale. We do not accept returns or exchanges for these items. Each product is crafted with care specifically for you, and we appreciate your understanding of this policy.

Cancellation: Once an order for a made-to-order item and/or digital products is placed, it cannot be canceled or modified. Please double-check your order before completing the purchase.

Contact Information: For any questions or concerns regarding your order, please contact us at hello@risemami.com

Thank you for choosing Rise Mami. We appreciate your understanding of our policies as they allow us to provide you with quality products and services.